![ZARA on Twitter: "@KarinGupta Hi Karin, kindly note we have replied to your concern through our ZARA Care Facebook account. Thank you for contacting ZARA Care." / Twitter ZARA on Twitter: "@KarinGupta Hi Karin, kindly note we have replied to your concern through our ZARA Care Facebook account. Thank you for contacting ZARA Care." / Twitter](https://pbs.twimg.com/media/Dng5y-rV4AAWGtb.jpg)
ZARA on Twitter: "@KarinGupta Hi Karin, kindly note we have replied to your concern through our ZARA Care Facebook account. Thank you for contacting ZARA Care." / Twitter
![Zara - Horrible customer service and defective product that they won't return! Feb 13, 2019 @ Pissed Consumer Zara - Horrible customer service and defective product that they won't return! Feb 13, 2019 @ Pissed Consumer](https://cdn0.opinion-corp.com/review-media/pictures/d4/5d/259934/zara_horrible-customer-service-and-defective-product-that-they-won-t-return-201801251176072_d45d-gallery.jpeg)
Zara - Horrible customer service and defective product that they won't return! Feb 13, 2019 @ Pissed Consumer
![Fuming woman gets stuck in her new Zara jumpsuit after the zip broke… so goes to extreme lengths to get it sorted Fuming woman gets stuck in her new Zara jumpsuit after the zip broke… so goes to extreme lengths to get it sorted](https://www.thesun.ie/wp-content/uploads/sites/3/2021/09/COMP-CFP-ZARAv2.jpg?strip=all&quality=100&w=1200&h=800&crop=1)
Fuming woman gets stuck in her new Zara jumpsuit after the zip broke… so goes to extreme lengths to get it sorted
![ZARA a Twitteren: "@Abhishikta09 Hello Abhishikta, we are truly sorry about this, as all our items undergo strict quality measures before distribution. Please confirm whether this was an in-store or online purchase. ZARA a Twitteren: "@Abhishikta09 Hello Abhishikta, we are truly sorry about this, as all our items undergo strict quality measures before distribution. Please confirm whether this was an in-store or online purchase.](https://pbs.twimg.com/media/EMUWsdyW4AI6WF0.jpg)
ZARA a Twitteren: "@Abhishikta09 Hello Abhishikta, we are truly sorry about this, as all our items undergo strict quality measures before distribution. Please confirm whether this was an in-store or online purchase.
![Fuming woman gets stuck in her new Zara jumpsuit after the zip broke… so goes to extreme lengths to get it sorted Fuming woman gets stuck in her new Zara jumpsuit after the zip broke… so goes to extreme lengths to get it sorted](https://www.thesun.co.uk/wp-content/uploads/2021/09/NINTCHDBPICT000680412660.jpg)